About the role
We’re looking for several motivated and conscientious investigators to join our fitness to practise team. Not only will you play a key role in delivering modern and efficient fitness to practise investigations, but you will also contribute to the development of our new organisation.
As an Investigator you will have excellent problem solving and analytical skills and be able to use your initiative to conduct robust, high-quality investigations. You will also have excellent communication skills, with the ability to engage with a wide range of stakeholders.
We are learning and evolving and looking for people who can champion change and are committed to continuous improvement.
What will you do?
- Manage a varied and complex caseload of fitness to practise investigations, progressing cases in accordance with procedures and deadlines.
- Ensure timely investigations by prioritising work independently, managing your own workload and using initiative and problem-solving skills to manage competing demands.
- Deliver quality investigations through effective investigation planning, case management and risk assessment, in accordance with departmental guidance and procedures.
- Obtain all relevant information required for effective investigation into whether a social worker’s fitness to practise is impaired, in line with procedures and deadlines.
- Analyse and assess information to investigate whether a social worker’s fitness to practise is impaired, applying a high level of attention to detail and an awareness of the relevant legal frameworks and the wider regulatory environment.
- Draft quality case reports, which identify issues clearly and present recommendations that are based on sound rationale.
- Develop and maintain effective working relationships with internal and external stakeholders by providing consistent and quality customer service.
- Produce high-quality written correspondence and documents.
- Manage large quantities of sensitive information in accordance with data protection legislation and our data management policies and procedures.
- Maintain accurate records and case information using the case management system.
- Delegate tasks as appropriate to the investigations officers and undertake quality assurance.
- Be a change champion, assisting with implementing change within a team.
What are we looking for?
- Excellent written and oral communication skills.
- Customer service skills, with the ability to develop and maintain stakeholder relationships and to communicate professionally in challenging situations.
- The ability to identify key issues, summarising in a clear concise manner and make evidence based recommendations, utilising a risk-based approach.
- Experience of working under pressure in a busy, demanding, environment using prioritisation and organisational skills when managing competing deadlines.
- Experience of maintaining accurate records, case information and other records using a case management system.
- Analytical skills and an ability to explore investigative options with an attention to detail.
- The ability to creatively troubleshoot and resolve problems.
- Ability to champion and implement continuous improvement.
- Experience of working flexibly and collaboratively.
- Experience of working independently but also able to know when to ask for advice.
- Experience of multi-agency working and of sharing sensitive information, managing risk and maintaining confidentiality with stakeholders.
- Ability to communicate sensitively and professionally with a range of vulnerable people.
- A track record of respectful, open and honest behaviour including a demonstrable commitment to inclusion and diversity.
How to apply
To apply, please email the application form and equality monitoring form by midday on Monday 1 July 2019 to firstname.lastname@example.org.
We will assess you against the evidence you provide in your application form. That evidence should address the criteria in the ‘what we are looking for’ section and give examples of how you meet the requirements of the role. Please note it will not be possible to give feedback at this stage.
Assessment Day and Interview
You will need to be available for assessment dates, these are scheduled on Tuesday 23 July and Wednesday 24 July. Candidates successful at the assessment day will then be invited to attend an interview, scheduled for Tuesday 13 August, Wednesday 14 August and Thursday 15 August. While we can offer some flexibility with the interview dates, please note that the assessment dates are fixed.
Interviews will seek to further understand your skills, knowledge, experience and motivation and test the key competencies of the role:
- Leading the way
- Working as a team
- Focusing on people, including those with lived experience of social work and registrants
- Embracing change
If you are successful, we will undertake routine security checks.
Successful candidates will commence their roles from 30 September 2019.
If you have any queries about the role or the appointment process, please contact email@example.com