About the role
We are looking for three motivated and conscientious Case Review Officers to join our fitness to practise team. As a Case Review Officer, you will be instrumental in making sure that fitness to practise review cases are handled appropriately and in a timely manner. You will also offer guidance to support social workers to successfully manage their professional practice and address any identified concerns whilst working within Social Work England’s legislative timescales.
As part of the role you will be expected to provide administrative support to the wider team and identify serious and high-risk cases within your caseload, ensuring that review hearings are scheduled efficiently.
What will you do?
- Communicate regularly with social workers to keep them up to date on their case, making sure that Social Work England’s monitoring procedures are applied.
- Provide guidance and assistance to social workers with conditions attached to their registration to monitor and review their progress.
- Collect evidence including admissible witness statements, where necessary.
- Process cases where conditions have not been met appropriately, ensuring that social workers and their defence representatives are given the opportunity to address any issues.
- Assist the Legal team in preparing the cases where conditions have not been met, including giving evidence if required.
- Respond to enquiries from people raising concerns and from social workers involved in cases.
- File and maintain all documents appropriately on the case management system.
- Use electronic systems to ensure accurate and reliable record-keeping, and work within Social Work England’s data protection policy.
- Assist in the preparation, copying and distribution of case material and other relevant documentation.
- Accurately record and distribute all correspondence that comes into the team.
- Provide administrative support to the team.
- Deliver against agreed key performance measures and statutory timescales.
What are we looking for?
- Knowledge of regulatory or investigatory processes ideally gained within a casework, regulatory or statutory framework.
- Ability to work to strict deadlines and deliver on time, even with competing priorities.
- Ability to use set objectives to assess the progress and compliance of social workers.
- Excellent analytical skills and an ability to understand legal and procedural issues.
- Ability to handle sensitive information discreetly and confidentially.
- Experience of holding and risk managing a caseload.
- Ability to communicate effectively, both orally and in writing, with a range of stakeholders, often addressing difficult and/or contentious issues. Excellent written communication skills with the ability to draft clear and comprehensive correspondence.
- Excellent organisation and time management skills and the ability to manage several tasks while maintaining a high degree of accuracy and attention to detail.
- Ability to work well with colleagues across the organisation.
- Strong IT skills with good working knowledge of Microsoft Outlook, Word and Excel.
- A track record of respectful, open and honest behaviour including a demonstrable commitment to inclusion and diversity.
How to apply
To apply, please email the application form and equality monitoring form by midday on Thursday 20 June 2019 to email@example.com.
We will assess you against the evidence you provide in your application form. Please make sure that you address the criteria in the ‘What are we looking for?’ section, and give examples of how you meet the requirements of the role. It will not be possible to give feedback at sift stage.
Interviews will take place on Monday 1 and Tuesday 2 July 2019 in Sheffield.
Interviews will seek to further understand your skills, knowledge, experience and motivation and test the key competencies of the role:
- Leading the way – Takes personal ownership of work and career development
- Working as a team – works supportively with others
- Focusing on people, including those with lived experience of social work and registrants – puts people at the heart of social work and knowledgeably collaborates with them
- Embracing change – demonstrates openness to change
- Respecting each other – Works with others to build respect
If you are successful, we will undertake routine security checks.
If you have any queries about the role or the appointment process, please contact firstname.lastname@example.org