Business Support Officer

About the role

We are looking for enthusiastic, highly motivated individuals with very good organisational skills who are keen to learn and develop. We are building the organisation from scratch and need motivated people to join us who want to make a difference and are energetic, resourceful and solution focused.

What will you do?

  • Prepare written responses to internal/external enquiries in a timely way, ensuring they are clear, accurate and tailored to the needs of their audience.
  • Action relevant follow up work from meetings, advising staff of their allocated actions and following up and escalating where needed.
  • Audit the team’s electronic filing systems ensuring relevant documents are stored correctly.
  • Keep the content of the team’s intranet pages up to date with support from the communication team.
  • Prepare written responses to internal/external enquiries in a timely way, ensuring they are clear, accurate and tailored to the needs of their audience.
  • Provide support for internal and external meetings by preparing agendas, collating and circulating documents, formatting presentations and spreadsheets, and taking minutes.
  • Maintain and audit folders and databases to ensure safe and accurate storage, including filing and archiving, of information and files.
  • Manage general inboxes.
  • Support conferences, meetings or training events including bookings, arranging travel and accommodation.
  • Maintain databases, carry out recording, filing and archiving of information as required.
  • Co-ordinate and support internal processes.
  • Proactively communicate to ensure questions and queries are addressed in good time and escalate as necessary.

What are we looking for?

  1. Experience of providing administrative or project support.
  2. Ability to draft documents and take minutes of meetings.
  3. Ability to work autonomously and collaboratively with others.
  4. Good team player able to work with others to achieve a shared goal
  5. Excellent attention to detail.
  6. Ability to maintain a professional approach and experience of working with confidential information
  7. The ability to solve problems and think creatively.
  8. Ability to produce and present information as understandable reports and advice relevant to different audiences.
  9. Strong literacy and numeracy skills
  10. Competence in MS Office software – Word, Excel, PowerPoint, SharePoint.
  11. Ability to organise and prioritise own workload in order to meet tight deadlines.
  12. Respectful, professional, open and honest behaviour including a demonstrable commitment to inclusion and diversity.

How to apply

To apply, please email the application form and equality monitoring form by midday on Friday 23 August 2019 to

Selection process

We will assess you against the evidence you provide in your application form. That evidence should address the criteria in the ‘what we are looking for’ section and give examples of how you meet the requirements of the role. Please note it will not be possible to give feedback at this stage.


Interviews will take place in Sheffield on Tuesday 3 September and Wednesday 4 September 2019.

Interviews will seek to further understand your skills, knowledge, experience and motivation and test the key competencies of the role:

  1. Working as one team – works supportively with others and builds strong relationships.
  2. Being a business – plans work to ensure best use of time and highest quality service.
  3. Respecting each other – communicates with respect.
  4. Embracing change – demonstrates openness to change.

If you are successful, we will undertake routine security checks.


If you have any queries about the role or the appointment process, please contact 

More details


Corporate Services


GBP £21,000 to £22,000 (The salary is £21,000 per annum, increasing to £22,000 on successful completion of a six-month probation period. ) 21000


Sheffield UK

Job type


Working pattern

37 hours a week. Flexible working available subject to business needs.

Closing date

23/08/2019 12:00 pm

Annual leave

25 days a year leave rising each year to a maximum of 30 + 8 bank holidays

More details